Note: More information can be found about our privacy and data handling practices in our privacy notice.
Security Infrastructure
DocuAsk prioritizes the security of your documents and data through several key infrastructure components:
Cloud Infrastructure
DocuAsk hosts its models on Amazon Bedrock, providing a secure and reliable foundation for all operations. Amazon Bedrock offers:
Enterprise-grade security
Compliance with industry standards
Robust infrastructure reliability
Scalable computing resources
Guarantees that data processed by our LLMs are never seen by another human or 3rd party
Data Segmentation
The platform employs industry-standard or better data segmentation techniques to keep your data as safe as possible. This approach includes:
Logical separation of customer data
Secure processing environments
Controlled access to information
Protection against unauthorized access
Data Handling Practices
DocuAsk implements several practices to ensure the proper handling of your data:
Secure Processing: All document processing and analysis is conducted with privacy and security as top priorities.
Limited Data Access: Access to user data is strictly limited and controlled.
Secure Transmission: Data is transmitted using secure protocols to prevent interception.
Safe Storage: Documents and analysis results are stored securely.
Best Practices for Secure Usage
To maximize security when using DocuAsk, consider these best practices:
Regular Account Review: Periodically review your account activity and document access.
Sensitive Information Awareness: Be mindful of uploading documents containing highly sensitive information.
Proper Logout: Always log out of your account when using shared or public devices.
Privacy Considerations
When using DocuAsk, be aware of these privacy considerations:
Document Content: The platform processes the content of your documents to provide analysis and answers.
Query Information: Your questions and interactions with the platform are processed to generate responses.
Usage Patterns: The system may analyze usage patterns to improve service quality.
Commitment to Privacy
DocuAsk is committed to maintaining the privacy and security of your data. The platform's design prioritizes:
Data Protection: Implementing technical measures to protect your information.
Transparent Practices: Being clear about how data is used and processed.
Continuous Improvement: Regularly updating security measures to address emerging threats.
If you have specific questions about DocuAsk's privacy and security practices, please contact the support team for more detailed information, or read more here.